These Terms of Service ("Terms") govern your access to and use of Wieldy — the online platform for managing a marketing agency (the "Service"). Please read them carefully. By creating an account or using the Service, you agree to these Terms.
The Service is provided by Wieldy ("Wieldy", "we", "us", or "our"). References to "you" or "your" mean the individual accepting these Terms and the organization (the agency or business) on whose behalf the Service is used. If you accept these Terms for an organization, you represent that you are authorized to bind that organization.
Wieldy is cloud-based software that helps marketing agencies run their operations — including managing clients and retainers, proposals, deliverables, sales commissions, media-buying money flow, invoicing and payments, payroll and expenses, reporting, and a branded client portal. Features may vary by plan and may change over time.
We may offer a free trial (currently 7 days). At the end of the trial, continued use of paid features requires an active paid subscription. We may change or discontinue trials at any time. Trial workspaces and their data may be suspended or deleted after a period of inactivity following the trial.
You may cancel your subscription at any time from your account's Billing settings. Cancellation stops future renewals; you retain access to paid features until the end of the current paid period. Except where required by law, fees already paid are non-refundable and we do not provide prorated refunds for partial periods. Full details are in our Refund & Cancellation Policy.
The information you and your users enter into the Service — including data about your clients, employees, finances, and communications ("Your Data") — belongs to you. You grant us a limited license to host, process, and display Your Data solely to provide and improve the Service and as described in our Privacy Policy.
You agree not to:
We may suspend or terminate accounts that violate these Terms.
The Service may let you invite your own clients to a branded portal and connect third-party services (such as advertising or accounting tools). You are responsible for your use of those features and your relationship with your clients and any third-party providers. Third-party services are governed by their own terms and privacy policies.
The Service, including its software, design, and branding, is owned by Wieldy and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to the Service except the limited right to use it in accordance with these Terms. Your Data remains yours.
We work hard to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, add, or remove features, and we may perform maintenance that temporarily affects availability. Support is provided on a reasonable-efforts basis via support@wieldyapp.com.
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Wieldy does not provide legal, tax, accounting, or financial advice; information and calculations in the Service are for your convenience and you are responsible for verifying them.
To the maximum extent permitted by law, Wieldy will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amount you paid to us for the Service in the twelve (12) months before the event giving rise to the claim.
You agree to indemnify and hold harmless Wieldy from any claims, damages, and expenses (including reasonable legal fees) arising from Your Data, your use of the Service, or your violation of these Terms or applicable law.
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or if required for legal or security reasons. Sections that by their nature should survive termination (such as data ownership, disclaimers, and limitation of liability) will survive.
These Terms are governed by the laws of [your jurisdiction], without regard to conflict-of-laws rules. The courts located in [your jurisdiction] will have exclusive jurisdiction over disputes, except where applicable law requires otherwise.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms? Email us at admin@wieldyapp.com.